Last updated: September 7, 2026
Apex Meridian Group LLC (United States) and its commonly owned Hong Kong affiliate APEX MERIDIAN LIMITED, trading as PALCLE GALLERIA (“we”, “us”, “our”), respect your privacy. This Privacy Policy explains what personal information we collect on palcle.com, how we use it, and the choices you have.
Information we collect
- Contact & order details — name, email, phone, billing and shipping address, and order history when you place an order or contact us.
- Payment information — payments are processed securely by our payment providers through our checkout. We do not store your full card details on our servers.
- Account information — if you create an account, your email, saved addresses and preferences.
- Usage & device data — IP address, browser type, pages viewed and similar analytics data collected through cookies and similar technologies.
How we use your information
- To process, ship and manage your orders and returns.
- To provide customer support and respond to enquiries.
- To send order updates and, with your consent, marketing emails (you can unsubscribe at any time).
- To operate, secure and improve our website and prevent fraud.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, including our e-commerce platform and hosting providers, payment processors, shipping and fulfilment carriers, and analytics and advertising platforms such as Google (Google Analytics, Google Ads and Google Merchant Center). We may also disclose information when required by law.
International processing
Our business is operated from the United States and Hong Kong by two commonly owned companies, and our service providers operate in a number of countries. Your personal information may therefore be processed outside your country of residence, including in the United States and Hong Kong. Where the law restricts such transfers, we rely on an applicable adequacy decision, approved standard contractual clauses, or another permitted safeguard.
Cookies
We use cookies and similar technologies to operate the store, remember your cart, analyze traffic and personalize content and ads. See our Cookie Policy for details and how to manage them.
Data retention
We keep personal information only for as long as necessary to fulfil the purposes described here, including legal, accounting and reporting requirements.
Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of marketing or the “sale” or “sharing” of personal information. California residents have specific rights under the CCPA/CPRA. To exercise any right, contact us at support@palcle.com.